Privacy Policy

Who is responsible

The controller of your data is Kuida, the app you're using. For any questions or to exercise your rights, write to us at soporte.kuida@gmail.com.

What data we keep

• Your account: the identifier Apple or Google gives us when you sign in and, if you share them, your email and name. You can also use the app without an account: then we only keep an anonymous identifier.
• Your profile: the name, color and photo you choose.
• Your pets: name, species, breed, date of birth, weight and photos.
• Their health: vaccines, parasite prevention, medication, allergies, vet visits, weight and the photos of the health record you scan.
• Their daily life: what you log (meals, walks, etc.), who logged it and when, tasks, points and prizes.
• Moments: the photos and notes you add.
• Your device: the code for sending you notifications and your time zone, so we can remind you at the right time.
• Kids: if you add children, we only keep the name and age you type. Kids don't have their own account.

What we use it for

• To make the app work: saving your pet's daily life, health and memories and sharing them with the people you invite. We need this to provide the service.
• To remind you: what's still to do, vaccines, appointments and what others do. Only if you allow notifications, and you can turn them off anytime.
• For your Kuida Plus subscription, if you get one. Apple handles the payment; we don't see your payment details.

We don't use your data for advertising, we don't build commercial profiles and we don't sell it or hand it over to anyone.

Who it's shared with

• The people in your group: those who look after the pet with you see what's logged about it. You decide who you invite.
• Providers that help us run the service, only for that: Supabase (stores the data and photos), Apple (sign-in, notifications and payments) and Google (sign-in).

Some of these providers may process data outside the European Economic Area. When they do, it's with the safeguards the law requires, such as the European Commission's standard contractual clauses.

How long we keep it

For as long as you have an account. If you stop paying for Plus nothing is deleted: everything stays saved and comes back if you subscribe again.

You can delete your account anytime from Profile → Delete account. Your account and your data are deleted. If you looked after the pet with other people, what belongs to the group (the pet, its history and its photos) stays with them; if you were the last person, everything is deleted, photos included.

Your rights

You can ask us to access, correct, delete or export your data, to limit its use or to stop using it by writing to soporte.kuida@gmail.com. We'll reply in less than a month.

If you think we haven't handled your data properly, you can file a complaint with the Spanish Data Protection Agency (aepd.es).

Minors

Kuida can be used at any age. If you're under 14, you need the consent of your mother, father or guardian to create an account: they are the ones who accept this policy and can ask us to see, correct or delete your data at any time.

Kids' profiles added within a group are created and managed by an adult, only keep the name and age, and don't have their own account.

Security

Your data travels encrypted and only the people in your group can see it. Photos are kept in private storage and only open through temporary links.

Changes

If we change anything important in this policy, we'll tell you in the app before it applies.